Privacy Policy
Last Updated: March 29, 2026
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
KollektivLaunch is a reciprocity network that connects startup founders with one another for the purpose of testing products, exchanging feedback, and acquiring early users. The nature of this Service means that some Personal Data may be shared between users as part of the core functionality. This Privacy Policy explains how that sharing works and how We protect Your information.
1. Interpretation and Definitions
1.1 Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
1.2 Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to KollektivLaunch, operated from South Carolina, United States.
Consumer as used in the CCPA/CPRA context, means a natural person who is a California resident, as defined in Section 17014 of Title 18 of the California Code of Regulations.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
Country refers to: South Carolina, United States.
Device means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
Do Not Track (DNT) is a concept promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law requires use of a specific term.
Remarketing refers to the practice of displaying targeted advertising to users who have previously visited Our Service, using cookies and tracking technologies to reach those users on other platforms and websites.
Sale / Sell as defined under the CCPA/CPRA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's Personal Information to a third party for monetary or other valuable consideration.
Sensitive Personal Information as defined under CPRA, includes Social Security numbers, financial account information, precise geolocation, racial or ethnic origin, religious beliefs, union membership, personal communications, genetic data, biometric information, and health information.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to KollektivLaunch, accessible from
You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Collecting and Using Your Personal Data
2.1 Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Startup or company name
• Job title or role
• Payment and billing information (when You make a purchase, processed by our third-party payment processor)
• Communications and feedback You submit through the Service
• Profile information, including preferences and settings
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, pixel tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
• Cookies or Browser Cookies.
A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
• Web Beacons (Clear Gifs / Pixel Tags).
Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
• Google Analytics Cookies.
We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses Cookies to help Us analyze how users use the Service. The information generated by the Cookie about Your use of the Website (including Your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on Our behalf to evaluate Your use of the Service, compile reports on website activity for website operators, and provide other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may opt out of Google Analytics tracking by visiting
https://tools.google.com/dlpage/gaoptout or by enabling the "Do Not Track" feature in your browser.
• Advertising and Remarketing Cookies.
We use advertising and remarketing cookies from third-party providers, including but not limited to Google Ads (Google LLC) and Meta Pixel (Meta Platforms, Inc.), to display targeted advertisements to You based on Your prior visits to Our Service and to measure the effectiveness of Our advertising campaigns. These cookies may collect information about Your browsing habits across different websites and platforms. You may opt out of interest-based advertising by visiting the Digital Advertising Alliance opt-out page at
https://optout.aboutads.info or the Network Advertising Initiative at
https://optout.networkadvertising.org.
Where required by law, We use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Cookie Types We Use
Necessary / Essential Cookies
Type: Session Cookies | Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies | Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies | Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preferences. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Analytics Cookies (Google Analytics)
Type: Persistent Cookies | Administered by: Google LLC
Purpose: These Cookies are used to collect information about how visitors use Our Service. We use the information to compile reports and to help Us improve Our Service. The cookies collect information in an anonymous form, including the number of visitors to the Service, where visitors have come to the Service from, and the pages they visited.
Advertising and Remarketing Cookies
Type: Persistent Cookies | Administered by: Third-Party Advertising Partners
Purpose: These Cookies are used to deliver advertisements more relevant to You and Your interests. They are also used to limit the number of times You see an advertisement, and to help measure the effectiveness of advertising campaigns. They are placed by third parties with Our permission. They remember that You have visited a website and this information may be shared with other organizations such as advertisers. This is often targeted or "behavioral" advertising.
2.2 Use of Your Personal Data
The Company may use Personal Data for the following purposes:
• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To process payments: When You make a purchase or pay for a product or service through Our Service, We collect and process payment information necessary to complete the transaction. Payment card data is processed by our third-party payment processor and is not stored on Our servers.
• To contact You: To contact You by email, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications, regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
• To send You marketing and promotional communications: To provide You with news, special offers, and general information about other goods, services, and events which We offer that are similar to those that You have already purchased or inquired about, unless You have opted not to receive such information. You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any marketing email or by contacting Us at hello@kollektivlaunch.com.
• To display targeted advertising: To show You advertisements on Our Service and on third-party websites and platforms through remarketing campaigns, based on Your prior visits to Our Service and interests inferred from Your usage data.
• To facilitate founder matching: As a core function of Our Service, We may share certain profile information (such as your startup name, description, and areas of expertise) with other registered users of the Service for the purpose of facilitating peer testing and feedback.
• To manage Your requests: To attend to and manage Your requests to Us.
• For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
• For other purposes: We may use Your information for purposes such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns, and to evaluate and improve Our Service, products, services, marketing, and Your experience.
2.3 Sharing of Your Personal Data
We may share Your Personal Data in the following situations:
• With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to process payments, to send email communications, to serve advertisements, and to contact You. These Service Providers are bound by contractual obligations to keep Your Personal Information confidential and are prohibited from using it for any purpose other than the services they provide to Us.
• With Other Users (Founder Network): When You create a profile on KollektivLaunch, certain profile information (such as your name, company name, startup description, and areas of expertise) will be visible to other registered founders on the platform. This sharing is a core function of the reciprocity network and You consent to this sharing by registering for and using the Service.
• With Advertising Partners: We may share certain data with our advertising and remarketing partners (including Google and Meta) to serve You targeted advertisements. This may constitute a "Sale" or "Sharing" of Personal Information under applicable California law. See Section 6 for Your rights in this regard.
• For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your Personal Data with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy.
• With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services, or promotions.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.
2.4 Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes, and enforce Our legal agreements and policies.
Where possible, We apply shorter retention periods and reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods, and We may delete or anonymize data sooner when it is no longer needed for the relevant purpose.
• User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure to handle any post-termination issues or resolve disputes.
• Support tickets and correspondence: up to 24 months from the date of ticket closure.
• Chat transcripts: up to 24 months for quality assurance purposes.
• Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection.
• Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting purposes.
• Payment records: retained as required by applicable tax and financial recordkeeping laws, typically up to 7 years.
• Marketing preferences and unsubscribe records: retained indefinitely to honor opt-out requests.
We may retain Personal Data beyond the periods stated above where required by a legal obligation, necessary for legal claims, requested by You, or where data exists in backup systems scheduled for routine deletion.
When retention periods expire, We securely delete or anonymize Personal Data. Residual copies may remain in encrypted backups for a limited period consistent with Our backup retention schedule and are not restored except where necessary for security, disaster recovery, or legal compliance.
2.5 Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.
Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy, and no transfer of Your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of Your data and other Personal Information.
3. Email Communications
We send email communications to You for the following purposes:
• Transactional emails: Account creation confirmations, password reset emails, payment receipts, and security notifications. These are essential communications related to the Service and cannot be opted out of while You maintain an Account.
• Service communications: Updates to the Service, changes to Our terms or policies, and information about features relevant to Your account. These are essential communications related to the Service.
• Founder network notifications: Notifications about match requests, feedback received, and activity within the KollektivLaunch platform relevant to Your use of the Service.
• Marketing and promotional emails: Newsletters, special offers, announcements of new features, and information about products or services that may be of interest to You. You may opt out of these emails at any time.
Each marketing email We send will contain a clear and conspicuous unsubscribe link. You may also opt out of marketing emails by contacting Us at hello@kollektivlaunch.com. Please allow up to 10 business days for your opt-out to take effect.
We use third-party email service providers to send emails on Our behalf. These providers process Your email address and email interaction data (such as open rates and click rates) on Our behalf and in accordance with their own privacy policies.
Our emails may contain web beacons (pixel tags) that allow Us to determine whether Our emails have been opened and to verify any clicks through to links or advertisements within the email. We may use this information for the purpose of determining which of Our emails are more interesting to Our users and to query whether users who do not open Our emails wish to continue receiving them.
By providing Your email address and creating an Account, You consent to receive the transactional, service, and founder network notification emails described above. You can withdraw consent for marketing emails at any time.
4. Advertising and Remarketing
4.1 Display Advertising
We display third-party advertisements on Our Service. These advertisements are served by third-party advertising networks and may use Cookies, web beacons, and other tracking technologies to serve advertisements that are relevant to Your interests based on Your browsing behavior, demographic information, or other data. We do not control the content of these advertisements or the privacy practices of the advertising networks that serve them.
4.2 Remarketing
We use remarketing technology to display advertisements to You after You have visited Our Service on other websites and platforms, including but not limited to Google Display Network and Meta platforms. This remarketing advertising is enabled through the use of Cookies and pixel tags placed on Your Device when You visit Our Service.
The information collected through these tracking technologies may include pages You visited, time spent on the Service, products or features You viewed, and actions You took. This information helps Us and Our advertising partners deliver advertisements that may be of interest to You.
You may opt out of Google remarketing by visiting Google Ads Settings at
https://adssettings.google.com.
You may opt out of Meta remarketing through Your Meta account settings or at
https://www.facebook.com/help/568137493302217.
You may opt out of interest-based advertising from multiple participating companies at once by visiting:
• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org
• European Interactive Digital Advertising Alliance (for EU users): youronlinechoices.eu
Please note that opting out of interest-based advertising does not mean You will stop receiving advertisements. It means the advertisements You see may be less tailored to Your interests.
4.3 Google Analytics Advertising Features
We may use Google Analytics Advertising Features, including Remarketing with Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. These features use Google's advertising cookies and/or anonymous identifiers. You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting Google Ads Settings.
5. Payments and Purchases
We may offer products, subscriptions, or services for purchase through the Service. All payment transactions are processed by third-party payment processors (such as Stripe, Inc.). We do not store Your full credit card number, CVV, or payment card data on Our servers.
The Personal Data collected in connection with a purchase may include:
• Name and billing address
• Email address
• Payment method details (transmitted directly to and stored by our payment processor)
• Transaction history and purchase records
We use this information to fulfill Your orders, process payments, send receipts, handle refunds, resolve disputes, and comply with our legal obligations. Our payment processor's collection and use of Your payment information is governed by their own privacy policy, which We encourage You to review.
We retain payment transaction records for the period required by applicable tax and financial recordkeeping laws, which is typically up to 7 years.
If You believe a charge has been made in error, please contact Us immediately at hello@kollektivlaunch.com.
6. California Privacy Rights (CCPA / CPRA)
This Section applies solely to residents of the State of California and supplements the information contained elsewhere in this Privacy Policy. It is provided in compliance with the California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA"), which together give California residents specific rights regarding their Personal Information.
6.1 Categories of Personal Information We Collect
In the preceding 12 months, We have collected the following categories of Personal Information about California Consumers:
• Identifiers: name, email address, IP address, unique device identifiers, online identifiers.
• Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)): name, address, payment card information (processed by third parties).
• Protected classification characteristics under California or federal law: none intentionally collected.
• Commercial information: records of products or services purchased, obtained, or considered.
• Internet or other electronic network activity information: browsing history, search history, information on a Consumer's interaction with the Service, advertisement, or application.
• Geolocation data: approximate location derived from IP address.
• Inferences drawn from other Personal Information: profile reflecting preferences, characteristics, behavior, and attitudes.
We do not intentionally collect Sensitive Personal Information as defined by CPRA. If You believe We have collected such information, please contact Us at hello@kollektivlaunch.com.
6.2 Purposes for Collection
We collect the categories of Personal Information listed above for the business and commercial purposes described in Section 2.2 of this Privacy Policy, including to provide the Service, facilitate founder matching, process payments, send email communications, display advertising, conduct analytics, and comply with legal obligations.
6.3 Sale and Sharing of Personal Information
Under the CCPA/CPRA, "selling" Personal Information and "sharing" Personal Information for cross-context behavioral advertising have specific meanings. We may "share" Personal Information (as defined by CPRA) with third-party advertising partners, including Google and Meta, for the purpose of cross-context behavioral advertising. This may constitute a "Sale" or "Sharing" under applicable California law.
In the preceding 12 months, We may have shared the following categories of Personal Information with third-party advertising partners for cross-context behavioral advertising purposes:
• Identifiers (such as cookie IDs and device identifiers)
• Internet or other electronic network activity information
• Inferences drawn from Personal Information
We do not sell Personal Information to data brokers or other third parties in exchange for monetary compensation.
6.4 Your California Privacy Rights
If You are a California resident, You have the following rights with respect to Your Personal Information:
• Right to Know: You have the right to request that We disclose what Personal Information We have collected about You, including the categories of Personal Information, the categories of sources, the business or commercial purposes for collecting, selling, or sharing Personal Information, the categories of third parties to whom We disclose Personal Information, and the specific pieces of Personal Information We have collected.
• Right to Delete: You have the right to request deletion of the Personal Information We have collected from You, subject to certain exceptions.
• Right to Correct: You have the right to request that We correct inaccurate Personal Information that We maintain about You.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of Your Personal Information for cross-context behavioral advertising. You may exercise this right by clicking the "Do Not Sell or Share My Personal Information" link on Our Website or by contacting Us at hello@kollektivlaunch.com.
• Right to Limit Use of Sensitive Personal Information: If We collect Sensitive Personal Information, You have the right to direct Us to limit its use to what is necessary to perform the Service or as otherwise permitted by CPRA.
• Right to Non-Discrimination: We will not discriminate against You for exercising any of Your CCPA/CPRA rights. We will not deny You goods or services, charge You different prices or rates, provide You a different level or quality of goods or services, or suggest that You will receive a different price or rate or different level or quality of goods or services because You exercised Your rights.
6.5 How to Submit a California Privacy Request
To submit a request to exercise any of the rights described above, You may:
• Email Us at hello@kollektivlaunch.com with the subject line "California Privacy Request"
• Visit Our website at kollektivlaunch.com and use the privacy request form (if available)
We will verify Your identity before processing Your request. Upon receiving Your request, We will confirm receipt within 10 business days and respond to Your request within 45 days of receipt. If We require more time (up to an additional 45 days), We will inform You of the reason and the extension period in writing.
You may designate an authorized agent to make a request on Your behalf. We will require the authorized agent to provide proof of their authorization, and We may require You to verify Your identity directly with Us.
We will not charge a fee to process or respond to Your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. We will respond to two requests per 12-month period per Consumer free of charge.
7. CalOPPA Disclosure
The California Online Privacy Protection Act ("CalOPPA") requires commercial websites and online services that collect Personal Information from California residents to post a conspicuous privacy policy. Under CalOPPA, We make the following disclosures:
• We post this Privacy Policy on Our Website in a conspicuous location, accessible via a link on Our homepage.
• Our Privacy Policy identifies the categories of Personal Information We collect and the categories of third parties with whom We share Personal Information.
• We honor Do Not Track ("DNT") signals as follows: Our Service does not currently respond to DNT browser signals or any other mechanism that automatically communicates Your choice not to be tracked online. However, You may opt out of tracking through the mechanisms described in Sections 4 and 6 of this Privacy Policy. As industry standards around DNT continue to develop, We may revisit and update Our DNT practices.
• Other parties may collect Personally Identifiable Information about Your online activities over time and across different websites when You use Our Service. Our advertising and analytics partners may engage in such collection as described in Section 4 of this Privacy Policy.
• You may review and request changes to Your Personal Information by signing in to Your Account or by contacting Us at hello@kollektivlaunch.com.
• We will notify users of material changes to this Privacy Policy by posting a notice on Our Website and, where appropriate, by sending You an email notification.
8. Deletion of Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service by visiting Your Account settings.
You may update, amend, or delete Your information at any time by signing in to Your Account, if You have one, and visiting the account settings section that allows You to manage Your Personal Information. You may also contact Us at hello@kollektivlaunch.com to request access to, correct, or delete any Personal Data that You have provided to Us.
Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so, such as to comply with applicable laws, prevent fraud, resolve disputes, or enforce Our agreements.
9. Disclosure of Your Personal Data
9.1 Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
9.2 Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
9.3 Other Legal Requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability
10. Security of Your Personal Data
The security of Your Personal Data is important to Us. We implement commercially reasonable technical, administrative, and physical security measures to protect Your Personal Data from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption of data in transit using SSL/TLS, access controls, and regular security assessments.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security. In the event of a data breach that affects Your Personal Data and that is required to be reported under applicable law, We will notify You and applicable authorities as required by law.
11. Third-Party Service Providers
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your activity on Our Service in accordance with their own Privacy Policies. We conduct due diligence on our Service Providers and require them to maintain reasonable security practices and to process Personal Data only as directed by Us.
Our current Service Providers include, but are not limited to:
• Google LLC (Google Analytics, Google Ads): analytics and advertising services. Privacy Policy: https://policies.google.com/privacy
• Meta Platforms, Inc. (Meta Pixel, Meta Ads): advertising and remarketing services. Privacy Policy: https://www.facebook.com/privacy/policy/
• Payment processor (e.g., Stripe, Inc.): payment processing services. Privacy Policy: https://stripe.com/privacy
• Email service provider: email delivery and marketing communications.
• Mouseflow (ApS): session replay and heatmap analytics. Privacy Policy: https://mouseflow.com/privacy/
We are not responsible for the privacy practices of these third parties. We encourage You to read the privacy policies of each Service Provider You interact with.
12. Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us at hello@kollektivlaunch.com. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your jurisdiction requires consent from a parent or guardian, We may require Your parent's or guardian's consent before We collect and use that information.
13. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
14. Changes to This Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
We will provide You with notice of any material changes via email and/or a prominent notice on Our Service prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15. Contact Us
If You have any questions about this Privacy Policy, Your rights, or Our privacy practices, You can contact Us:
• By email: hello@kollektivlaunch.com
• By visiting Our website: kollektivlaunch.com
For California residents exercising rights under the CCPA/CPRA, please include "California Privacy Request" in the subject line of your email to ensure prompt processing.
We will make reasonable efforts to promptly resolve any concerns You have about Our use of Your Personal Data.